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The disability determination process will be fully digitized

Uzbekistan
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The disability determination process is fully digitized
The disability determination process in the Republic of Uzbekistan is being fully digitized. This was reported by Zamin.uz.

A new system is being introduced in our country to create convenience for the population and increase transparency. According to the Government Resolution No. 587, the process of determining disability will now be carried out electronically.

This, in turn, reduces the influence of human factors and simplifies service delivery. From now on, applications to determine the disability group and duration will be accepted not only through district central polyclinics but also through “Inson” centers, local social workers, the my.gov.uz electronic portal, and family doctors.

During the pilot period starting from April 1, 2025, a total of 12,500 applications were received in Tashkent city and Navoi region. Of these, 52.4% were submitted through “Inson” centers, 47.5% by family doctors, and 0.1% via the electronic portal.

Under the new procedure, the treatment duration is individually determined based on the type of illness and the patient’s health condition. For example, 30 days for 1% of cases, 60 days for 8%, 90 days for 10%, and 120 days for 33% have been set.

Additionally, 48% of patients do not require a treatment period. Furthermore, the list of diseases for which disability is determined externally has been expanded from 48 to 60.

The new electronic system introduces uniform standards for disability determination. Through this, information about the disability group, duration, the patient’s need for assistance from others, and rehabilitation needs is automatically generated in the “Unified National Social Protection” information system.

Initially, the system will be launched in Tashkent city and Navoi region, and from October 1, 2025, it will be gradually expanded to all regions. This innovation will be a great convenience for citizens and medical workers, making the process faster, more transparent, and more convenient.

People will no longer spend time on excessive paperwork and waiting in queues (source: zamin.uz).
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