India has 22 official languages and hundreds of dialects, making it a pressing task to eliminate language barriers in digital services, education, healthcare, and governance. This was reported by Zamin.uz.
In Mumbai, food delivery worker Vinet Savant faced difficulties understanding order instructions in the initial months of his job due to his lack of English proficiency. Last year, the company Zepto added an AI-based translation feature to its driver app, offering six language options.
Professor Pushpak Bhatta-charyya emphasizes that the lack of quality digital data in local languages is a major challenge in creating AI models. Therefore, the government launched the Bhashini project in 2022 to start developing AI models in 22 languages.
Currently, there are about 350 language models available on the platform. AI technologies are also widely used in the healthcare sector.
Scientists in Mumbai are creating a multilingual and personalized AI program aimed at reducing tobacco consumption. Experts highlight that expanding AI's language capabilities is important not only for technological advancement but also for social integration.
Vinet Savant states that when the app speaks in a person's native language, they feel more confident and their work efficiency increases. This contributes to making digital services more accessible and effective by overcoming language barriers.
