The Prosecutor General's Office of the Republic of Uzbekistan conducted an investigation into the power supply interruptions observed in various districts of Tashkent city on July 24-25. This was reported by Upl.uz.
According to the national information agency UzA, systematic technical problems and organizational shortcomings were identified during the investigation process. The number of electricity consumers in Tashkent has exceeded 823,000, which is an increase of 47,600 compared to last year and 21,000 since the beginning of 2025.
In the last three years, energy consumption in the city has increased from 7.6 billion kilowatt-hours to 8.7 billion kilowatt-hours, with an annual growth of approximately 9 percent. Due to only five operators serving the call center (1154), queues have reached up to 70 people.
Currently, 10 additional staff members have been recruited. On July 23, no information was provided to consumers regarding 64 emergencies, and information regarding another 112 cases was delayed.
After the investigation, notifications about the outages began to be published on the official websites of the local authorities and popular internet channels. The "Tashkent City Electric Networks" enterprise has 78 emergency brigades and 34 special vehicles, which is insufficient for the city.
It has been determined that the number of employees is lacking by 35 units. Over the last three years, 30 percent of the company's staff, including 228 operational specialists, have left.
Of the more than 9,700 kilometers of power lines, 2,500 kilometers (26 percent) are outdated. Out of 90 substations, 9 require modernization, and 2 need to increase their capacity.
Out of 11 laboratory machines, only 2 operate throughout the night, which limits the ability to quickly address emergencies. A new 26 staff units (engineers and driver-laboratory technicians) are being introduced.
The purchase of 10 modern laboratory machines is planned, each costing approximately 1 billion soums. Based on the investigation results, the head of "Tashkent City Electric Networks," 11 district department heads, 13 chief engineers, and 3 dispatchers, a total of 28 responsible individuals, have been held accountable.
Monitoring continues to address the identified shortcomings.
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